Koester Associates is seeking a talented, experienced, and driven Inside Sales Engineer to join our growing team.

Celebrating over 45 years of providing consistent, value-based, and high-quality solutions, Koester represents industry leading manufacturers of water and wastewater treatment and pumping equipment. Koester specializes in applications, design, operations, parts, maintenance, sales, technical support, and service.

OVERALL PURPOSE OF JOB

Provide a professional and efficient sales support contact for outside sales and external customers. Ensure timely and accurate responses for proposals, specifications, drawings, and other deliverables as requested and/or required to complete sales cycles.

MAIN DUTIES AND RESPONSIBILITIES

• Provide frontline level support to the external sales team, ensuring all processes are implemented effectively and standards of performance are maintained.
• Maintain all product and pricing information on central system and individual customer profiles.
• Process all incoming requests via telephone and email with rapid response and up-selling wherever possible.
• Research and review mechanical and electrical drawings, and current designs for municipal water and wastewater projects. 
• Prepare estimates based upon engineering specifications and drawings.
• Interact with manufacturers in preparing proposals and developing technical specifications.
• Team with your outside salesperson to build a sales pipeline.

KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED

• Prefer to have water/wastewater experience.
• Proficient in reading comprehension and math ability with understanding of pricing and ability to reconcile numbers.    
• Competent in all MS Office applications (to Intermediate level as a minimum) and experience working with CAD and blueprints.
• Excellent communication with strong interpersonal skills and the ability to build effective business and customer relationships both in person and at a distance.
• Customer focused and driven by results and achievement.
• Able to take responsibility for own workload and make decisions.
• Strong administrative skills and attention to detail.
• Minimum of 12 months’ previous experience in a customer service/sales support role.
• Previous telesales and/or sales negotiation experience.
• Good understanding of pricing strategies with experience creating budget proposals.Comfortable with CRM environments to capture KPIs.Able to make decisions in other team members’ absence.
• Creative, with ability to design documents and present information attractively.

Personality and Leadership Skills

• Team player with strong work ethic.
• Pragmatic approach to problem solving and ability to use initiative as appropriate.

Must be able to work flexibly to meet the needs of the business, including some sociable and weekend hours as needed.

Koester Associates offers a competitive compensation and benefits package, including 401K with employer match and health insurance. We are an equal opportunity employer.  If you are interested in pursuing this position, please submit your cover letter and resume to pleary@koesterassociates.com. 

Assistant Director of Municipal Utilities Bath Electric, Gas and Water Systems – Bath, New York

NYS Civil Service Competitive Position

Compensation: A competitive compensation and benefits package offered and commensurate with experience.

Bath Electric, Gas and Water Systems (BEGWS) is the municipal utility department of the Village of Bath (1). BEGWS is responsible for the operation and maintenance of the Village-owned electric, gas, water and sewer utilities. BEGWS has been serving its utility customers in the Village of Bath and nearby areas in the Town of Bath since 1938 when BEGWS was established. BEGWS strives to provide safe, reliable and affordable utility services to its customers.

The Village of Bath Municipal Utility Commission is responsible for the overall management of BEGWS. The Director of Municipal Utilities is responsible for the day-to-day management and oversight of BEGWS. The Assistant Director of Municipal Utilities assists and supports the Director in the day-to-day management and oversight.

DISTINGUISHING FEATURES OF THE CLASS:

Highly responsible professional, technical, and administrative work assisting with directing the overall operation of BEGWS. The Assistant Director assists and supports the Director in supervising staff, managing professional and construction contracts, and overseeing employees, consultant(s) and/or contractor(s) providing services associated with the planning, design, construction, operation, and maintenance of the electric, gas, water and sewer utilities. The Assistant Director assists in developing long range plans, developing policies and procedures, managing utility programs, preparing, implementing, and overseeing the BEGWS budget. The Assistant Director is responsible for assisting the Director in monitoring the financial performance of BEGWS to ensure that rates and charges are adequate to recover the costs of each utility while maintaining competitive rates. The Assistant Director assists the Director in evaluating documents, reports, etc. on utility matters and reporting to the Village of Bath Municipal Utility Commission, and the Village of Bath Mayor and Board of Trustees as required.

The work is performed under the general oversight of the Director, with broad leeway for the exercise of independent judgement in the application of laws, regulations, policies and procedures for specific tasks and assignments.

Supervision is exercised over the work of some and/or all BEGWS employees, as assigned.

ESSENTIAL JOB FUNCTIONS:

 Assists in the planning, directing, coordinating, and administering of activities and personnel of BEGWS in accordance with applicable laws, regulations, policies and procedures.

 Assists with the planning and development of long/short range financing and capital improvement programs; assists with overseeing and leading the development and implementation of goals, objectives, policies, and procedures for utility activities and programs.

 Assists with the preparation and implementation of the BEGWS budget and longrange capital plans. Ensure operations are maintained within the approved budgeted.

 Assists in the review and approval of contracts, progress payments, purchase orders, and accounts payable invoices.

 Assists with managing the development of goals and objectives, policies and procedures for utility activities and programs.

 Assists with managing the development, implementation and monitoring of strategies to maintain and enforce production, safety and work standards and to improve system reliability.

 Ensures employees have the necessary training and equipment to safely perform assigned duties.

 As needed, represents BEGWS at Village Board Meetings and committees concerning utility issues.

 As needed, makes presentations to elected/appointed officials, department heads, staff/public/private agencies/groups regarding utility issues, programs and projects.

 Assists in preparing rates studies, submitting to the NYS Public Service Commission (for the electric and gas utilities) and/or the Village Board (for the water and sewer utilities), and responding to interrogatory requests and answering questions accordingly.

 Assists with implementing rates and charges, including field adjustments, that are sufficient to fully fund the utility’s operation and maintenance expenses including supply, paying debt service, and funding the utility capital programs while maintaining satisfactory debt service coverage.

 Responsible for maintaining rates that are competitive and fairly distribute costs among BEGWS utility customers in the Village of Bath and nearby areas in the Town of Bath.

 Assists in reviewing developer’s agreements permits, and engineering plans.

 Assists with reviewing and approving drawings and specifications for all system replacements, additions, etc.

 Assists in reviewing and controlling BEGWS inventory, warehousing and purchasing.

(These Essential Job Functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.)

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

 Ability to visualize, develop, plan, organize and direct improvements, extensions, operations and maintenance of the electric, gas, water and sewer utilities.

 Ability to develop long term plans and strategies to evaluate work accomplishments; prepare highly technical reports and train, develop, organize and supervise personnel/staff/employees.

 Ability to communicate effectively both verbally and in writing; work effectively with elected/appointment officials, department heads, representatives of other agencies, other utilities, other Village employees and the general public.

 Knowledge and experience in business and strategic management, finance, accounting, and engineering principles and practices governing the operations of utility systems.

 Knowledge of laws, ordinances, regulations, and statutes which govern electric, gas, water and sewer utility systems and of governmental organization and budgeting.

 Knowledge of occupational hazards and accident prevention methods in assigned areas of responsibility.

 Ability to utilize common Microsoft Office products such as Outlook, Word, Excel and PowerPoint.

 Strong work ethic

 Flexible and adaptable

 Ability to think outside the box

 Orientation toward service

 Quality driven

 Goal oriented

 Resourceful

 Sense of ownership and responsibility

 Good professional judgement

 Problem-solving skills

 Loyal and dedicated

 Ability to interact effectively with others

 Understands the importance of teamwork

MINIMUM QUALIFICATIONS:

(a) Graduation from a regionally accredited or New York State registered four year college or university with a Bachelor of Science or Bachelor of Arts Degree AND five (5) years of experience in finance, accounting, engineering, utility systems operations, business and strategic management, labor relations, or related field.

Wastewater Operator

•           Operate Activated Sludge WWTS to meet all regulatory guidelines and responsibilities

•           Perform process testing of system operations, such as pH, dissolved oxygen, nutrients, etc. in order to monitor system condition

•           Perform preventative and repair maintenance on treatment plant equipment such as aerator, pump, motor, gearbox, valve, etc.

•           Collect required samples, submit samples to laboratory, log in results correctly and accurately and review results to ensure permit compliance

•           Maintain complete, accurate, legible records of all phases of facility operations

•           Maintain complete, accurate, legible records of all equipment and plant maintenance

•           Prepare operating reports based on facility’s operation and/or maintenance records for the employer or regulatory agency as required

•           Monitor and maintain appropriate water levels in wastewater and freshwater ponds

•           Operate various machinery (tractors / lifts) for equipment, building, grounds maintenance

•           Perform custodial duties of buildings and grounds

•           Inform Supervisor in a timely manner of plant problems, upsets, repairs, etc.

•           Work conscientiously, adhere to EH&S policies and processes, and be aware of and report safety hazards

•           Be prepared to discuss in a professional manner the plant operations with employer, visitors or regulatory personnel

•           Project a positive image to employer, visitors, regulatory agencies, etc.

•           Performs other related duties as assigned by management

Water & Wastewater Treatment Plant Operator

Employment Status:   Full-Time Position

Town of Schroon, located in Essex County, New York, is seeking a Full Time permanent position to join our team in the operation and maintenance of our Sewer and Water Treatment Plants.

The candidates should be willing to work full time, including some weekend rotations. Possession of a valid Grade 2A Sewer Operators Certificate issued by the New York State Department of Environmental Conservation and a valid 2B Water Treatment Operators Licenses issue by the New York State Department of Health.

If  appointed, you will be required to have a valid license to operate a motor vehicle in New York State to meet the transportation needs of the job.

Salary will be based upon level of experience and certification status.

Submit resume and cover letter by email to: supervisor@schroon.net or by mail to the Town of Schroon, Attention Town Supervisor, PO Box 578, Schroon Lake, NY 12870.